IntelServe, ("we," "us," or "our") operates the case management platform. This Privacy Policy describes how we collect, use, and disclose your information when you use our Service.
User Provided Information
This includes account registration data (name, email, phone number, company information) and billing details (handled via Stripe).
Operational Data (Crucial)
To support features like GPS check-in, affidavit generation, and surveillance reporting, we collect and store: Geospatial location data of user devices, document metadata, digital signatures, and case-specific communication logs.
Media and Document Content
Any documents, photos, or video files uploaded for case management purposes (e.g., surveillance footage, proof of service photos) are stored securely on our servers.
To provide and maintain the Service, including case management and reporting.
To verify and document service of process through features like GPS check-in.
For billing and payment processing.
We implement commercially acceptable security measures to protect your data. We retain operational data for as long as your account is active and as necessary to comply with legal obligations.
If you have questions about this Privacy Policy, you can reach us at: support@intelserve.io.